Service Delivery Manager - Hewlett-Packard Company - Colorado Springs, CO

Service Delivery Manager - Hewlett-Packard Company - Colorado Springs, CO: Title: Service Delivery Manager Location: United States-Colorado - Colorado Springs The Service Delivery Manager oversees the entire Service Operations functions and processes for the client.
The functions are Service Desk, IT Operations Management, Applications Management, and Technical Management.
The processes are Incident Management, Problem Management, Event Management, Access Management, and Request Fulfillment.
A solid understanding of ITIL principles is required for this position.
A college degree and 4-6 years experience required, as well as experience in leading teams.
ITIL Certification, 8570 IAM Level I, and a SECRET clearance required.
PMP preferred, but not required.
1. Manages internal projects Budget as detailed in etc...
From jcnlx.com - see full text...

Service Delivery Manager - Hewlett-Packard Company - Colorado Springs, CO: Title: Service Delivery Manager Location: United States-Colorado - Colorado Springs The Service Delivery Manager oversees the entire Service Operations functions and processes for the client.
The functions are Service Desk, IT Operations Management, Applications Management, and Technical Management.
The processes are Incident Management, Problem Management, Event Management, Access Management, and Request Fulfillment.
A solid understanding of ITIL principles is required for this position.
A college degree and 4-6 years experience required, as well as experience in leading teams.
ITIL Certification, 8570 IAM Level I, and a SECRET clearance required.
PMP preferred, but not required.
1. Manages internal projects Budget as detailed in etc...
From jcnlx.com - see full text...